International Areospace Services Provider Case Study
Totalambers team of experts parachute in to rescue a failing implementation for a leading Aviation, Maintainance organisation.
A leading organisation in the maintenance, modification and engineering of aircraft were in the process of implementing their ERP application as their single system for the provision of Enterprise Resource Planning (ERP) services to the organisation, utilising Finance, Maintenance Repair and Overhaul (MRO), Sales (COM) and Manufacturing.
Totalamber deployed a specialist team, including aviation and ERP experts from all around the world to parachute in both onsite and remotely to conduct an audit and health check of the clients ERP implementation using the Totalamber “Diamond Methodology”. This methodology reviewed the holistic environment in terms of People, Process, Technology and Business Strategy and identified the current “As Is” status and through gap analysis, identified the roadmap of activities to deliver the “To Be” system. The hard work and efforts from the Totalamber team resulted in user buy in, improved vendor engagement and ultimately, successful Go-live.
“The Totalamber team certainly appears to have a much broader knowledge of ERP than our current vendor resources. The consultants were able to explain the software in such a way that we could actually understand what is going on. I would support continuing relations with Totalamber…”
Material Management Business Process Owner.
“Appreciated the validation that the issues I have been working with are truly valid. Also knowing when to cut our losses and regroup and refocus on other solutions. Also appreciated the workshop you had, as it helped me visualise where I was and what I needed to get done by when. I have refocused and feel more confident. Please thank your team for me…”
Finance Business Process Owner